Shipping & Return Policy
Shipping within Australia
We give all our customers free standard shipping within AUS when they spend $40 or more in one transaction!
PROCESSING & DELIVERY TIMES
Due to COVID-19 some customers have experienced delays with their deliveries. This includes Express post. Please be patient, your parcel is on its way.
|NSW||2-5 business days|
|NT||3-7 business days|
|QLD||3-7 business days|
|SA||2-5 business days|
|TAS||2-5 business days|
|VIC||1-3 business days|
|WA||3-7 business days|
All express goodies need to be signed for when they are delivered, so make sure you give us the best address to grab a signature!
Yes we do ship to our ulta3 customers overseas, with the following exceptions
1. We cannot ship nail polish (It's considered hazardous)
2. Certain country restrictions are now in place.
A flat rate of $90 applies to international orders. Please allow up to 28 international business days for your goods to arrive.
Once we get your order, you will see an ‘order confirmation’ as the final step in the process! We will also send you an email with your order number and all the details of what you have ordered.
WHAT IF MY ITEM IS FAULTY?
Please contact our customer service department if there appears to be any issues with your product - we are here to help!